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Follow-up or Spam? A Reflection by J Sampath

In business, we often believe that constant reminders bring results.
But there is a very fine line between following up and spamming.

Sending the same message again and again…
Forwarding content every single day…
Pushing for a response without understanding the prospect’s readiness…
These are not follow-ups – these are interruptions.

A real follow-up begins with understanding the mind of the prospect.
What questions are they struggling with?
What are their concerns, doubts, and challenges?
Every communication we send must become an answer to one of those questions.

Instead of chasing, let’s sense the need.
Instead of pushing, let’s present value.
Be gentle. Give space. Allow them time.
Let them feel respected, not suffocated.

Because when the time is right – and the prospect truly needs what we offer –
they will choose us if they trust our quality, clarity, price, and approach.

Remember:
Sales is not pressure.
Sales is connection.
And gentle follow-ups win loyal customers.

— J Sampath
Founder & Managing Director, JB Soft System